Refund Terms

Welcome to KERAVIONTH. We value your satisfaction and strive to provide exceptional products and services. In the event that you need to request a refund, please review the following terms and conditions applicable to your purchase from KERAVIONTH.

General Refund Policy

If you are not fully satisfied with your purchase, you may be eligible for a refund under the conditions outlined below. All refund requests must be submitted within 30 days of the original purchase date.

Eligibility for Refund

• Products must be returned in their original condition with all packaging, manuals, and accessories included.
• Services that have not yet been rendered are eligible for a full refund.
• Digital products are not eligible for refunds once they have been downloaded or accessed.

Non-refundable Items

The following items are non-refundable:

• Gift cards and promotional items.
• Final sale or clearance items.
• Customized or personalized items.

How to Request a Refund

To initiate a refund request, please contact our customer support team at [email protected] with your order details. Our team will guide you through the process and provide any necessary forms or documentation.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Contact Information

If you have any questions about our refund policy, please contact us at [email protected] or call us at (555) 123-4567. Our customer support team is available Monday through Friday, 9 AM to 5 PM, to assist you.

Thank you for choosing KERAVIONTH. We appreciate your business and look forward to serving you again.